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SONY XBR65x930d and SONY HTNT5 Connection Problem

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Post time 2018-7-4 12:10:03 | Show all posts |Read mode
Currently I have all my devices going through the HT-NT5. The soundbar is then connected via ARC to the SONY TV.
It's all great when I use CABLE, APPLE TV or Samsung DVD, but when I try to connect to Netflix or Amazon via the Smart TV function, I get no sound (I only get whichever device the soundbar is set to).
How can I fix this? I have had difficulty running everything through the TV, the ARC connection was not being recognized by the soundbar.
Do I have any other choice or do I have to change all my wiring?
Thanks for your help in advance. I'd love to solve this.
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